Example 1 - International vs. Non-International Email Conditions

I want the Co-Signer email to send a different message depending on the student’s status: International or Non-International.

The form contains a field that records the student’s status, and the conditions are based on that question’s response.

Form item student status

I’m going to create two conditions: International Student vs. Non-International Student 

  1. In the custom email editor, click Manage Conditions

    NOTE: ‘Customize Cosigner Email’ must be enabled to modify the email

Select Manage Conditions
  1. In the window that opens, click Add a New Email Condition
Add a new email condition
  1. Enter the first condition, naming it based on its function so it’s easy to identify. In this scenario, the condition is named Student is International because the message depends on whether the student is marked as International in the form. Then, select the corresponding criteria shown by the arrows in the image below, and click Save Condition
Student is international
  1. Click Add a New Email Condition to continue adding conditions. In this scenario, I’m adding one for when the student is Non-International. Click Save Condition after adding each condition
Add a new email condition
Student is non-international
  1. Once back in the Custom Email Editor screen, open the Select an Email Condition dropdown menu and select each condition, then click Add to Body to insert it where you want it to appear in the email
Add conditions to body

            NOTE: The editor adds the curly brackets into the email body showing each condition within “if”             and “endif” curly brackets. In between those brackets is where you enter the text that will                             appear only IF that specific condition is met

Text in curly brackets
  1.  Type the message that should display when the condition is met inside the curly brackets. In this example, I have a message for the students that are International, and another for students that are not international

    NOTE: The text circled in green will be sent regardless of the conditions in this scenario

Text outside curly brackets

          Click Save

Click save

Questions? Contact Dynamic Forms ITS Team by emailing DynamicForms.ITS@yale.edu